TECHNICAL INFORMATION

PRINTING TECHNIQUE:
Each decal is applied by hand. Advantages: Large range of printing possibilities and realistic photo prints.

HALF TONE:
What makes our printing exceptional is our knowledge of our product. Our high quality printing is not only due to the 54 square screen (137 lpi). We know how to utilize the right colours application technique to achieve the best possible result.

CERAMIC COLOURS:
Ceramic colours do show differences in four-colour print (Euroskala). Therefore, we ask you to supply colour samples if using the four-colour print.

FOUR-COLOUR PROCESS:
The colour range of four-colour process for porcelain is not as large as on paper and might require additional colours.

SPECIAL COLOURS:
Each colour is mixed with ceramic/porcelain colours, meaning not all HKS, Pantone and RAL colours are always 100% realiable.

ANALOGUE FILES:
Can be originals, slides, photos, paintings or similar.

DIGITAL FILES:
Data carrier Mac/ Win: CD-ROM, DVD; File transfer via FTP or E-mail (please inquire).

SOFTWARE:
Photoshop/ Illustrator/ InDesign (Editable data).

COMPUTER GRAPHICS:
Colour and grey-scales bitmaps should not be compressed and have an embedded ICC profile. The resolution of the graphic should be at least 300 dpi. The resolution of black / white bitmaps should be at least 120 dpi. Vector graphics should have stroke weights of at least 0.15 mm.

FONTS:
Special fonts used within the motif should be sent to us separately or transferred into a vector grapfic. The font size should not be less than 5 points.

PRINT SAMPLE:
All accrued costs (film material, lithography, bending of design sample) will be billed. Please contact us for technical questions.

SHAPE TEMPLATES:
Your motif should be proportional to the printed area of the mug. You can downloaded our shape templates easily via the internet and receive all usable formats. Please contact us! We also will send you the templates via E-mail.

HOW DOES THE PRODUCTION COSTS PUT TOGETHER?

LITHO/FILM COSTS:
Adaption to the template, separation of colours, film exposure per colour 60 x 80 cm.

SAMPLE COSTS:
For an guaranteed result, we recommend a sample in original print and fire.

SEPARATION COSTS:
Are the set up costs for silkscreen.

GOLD, PLATINUM/SILVER, PURPLETONES COSTS:
These are expensive colours. The costs are dependent on motif.



WHERE DO THE PRODUCTS COME FROM?

Production is spread through our companies worldwide. All products can be also Made in Germany.

DESIGNATION OF ORIGIN:
In compliance with the German Product Safety Act that became law in December 2011, we are obliged to provide all products with a postal designation of origin. This means that our porcelain is given a porcelain mark with our full address. We would be pleasured to advise you, on request, should you wish an alternative solution that still complies fully with the Act.



WHAT ARE THE FEATURES?

DISHWASHER AND MICROWAVE:
All products are microwaveable and dishwasher suitable. However, we do recommend hand washing all real gold, platinum, True colours and Glow decorated mugs.

HEALTH AND SAFETY:
Finished items are safe under the EU guidelines. Products can be custom made to suit specific guidelines.

DIFFERENCES BETWEEN PORCELAIN, BONE CHINA AND CERAMICS:
The difference lies in the use of natural materials, in different composition and firing temperatures.  Ceramic insulates the heat, excellent for colour glazes. Bone China contains bone ash, has a beautiful light ivory colour. Porcelain has a high chip resistance due to the highest firing temperature.