All of our porcelain and ceramic items ? including our ChalkTalk range ? are perfectly suitable for dishwashers and microwave ovens, except products made with gold, silver and platinum. For those items, we recommend handwash with a soft sponge or cloth in order to ensure a lasting delight in the exclusivity of those products. You will be informed about the special care requirements of those products already in the product description. Our glass range is neither suitable for dishwashers nor for microwave ovens. Please clean these products exclusively by hand and polish them with a dry cloth afterwards in order to preserve their shiny gloss.
Our travel mugs' silicone lids eradicate the risk of spilling your drink. It fits perfectly and firmly over the mugs' brims and offers a high drinking pleasure. Please try to avoid contact with food, dirt, etc. so as to avoid a visual impairment of the material. Should your silicone lid come into contact with any such substance, we recommend to instantly clean it by hand. It is suitable for dishwashers.
When in regular use, theine can cause porcelain and bone china to show slight stains that may be hard to clean off. A mug or a cup with with such discoloured insides does prove you are a passionate lover of a good tea. In some cultures it even is very welcome when this happens, because it protects the precious and all too ephemeral tea aroma in a special way. We would still like to provide you with some advice of how to conquer these natural stains with simple remedies. In order to avoid their appearance in the first place, we recommend to rinse your mug immediately after use with hot water. To remove stains, baking powder or salt are very useful and effective. Put a sachet of baking powder or a tea spoon of salt together with hot water in your mug and leave it to work overnight. The next day, you will be able to easily remove the stains with a sponge or cloth. With small stains, cleaning with a little bit of citric acid is often sufficient.
Please type your contact information in here. We will make you a special offer.
Tel: +49.36732.344 37
Jill Tonnesen / Waechtersbach USA Inc.
Tel: +1 816 455 3800
Julien Terrasse / Konitz Asia Ltd.
Tel. +66 81 762 7346